— Galen Healthcare (@GalenHealthcare) April 4, 2016
This is such a great question, but like most great questions requires more than a Yes or No answer and usually leads to a depends response. If you’re asking for my short answer though, I’d say that usually yes.
Certainly there are some exceptions. There are certain people that won’t share anything on the internet and that includes their phone. So, of course they’re not going to be more honest with their phone than they are their doctor. However, social media proves that the majority of people don’t mind sharing. In fact, when you look at what people are willing to share publicly, you have to wonder what they’re sharing online privately.
From a health perspective, this can be a huge benefit as you try to track someone’s health. In the article linked above they talk about how a smart phone app was a much better way to get data from teenagers participating in their research. They described the paper surveys as homework and the mobile app as fun. No doubt that resonates with anyone that has spent time with teens.
However, that really only addresses the accessibility and ease of providing the data. There’s a disconnect from reality that happens on the phone which allows us to be more comfortable sharing some things that we wouldn’t likely share face to face with the doctor. In healthcare, we’re usually battling against this issue as we talk about Telemedicine and how it’s not the same as an in person office visit. They’re right. Telemedicine isn’t the same as an in office visit. In some ways it feels less threatening and people are more willing to share. While this “disconnect” can be a down side, it can also be used as an upside.
Like most things in life, there are pros and cons. The key as we approach digital health solutions is to understand the benefits and challenges and make the most of what’s possible.