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Is The Microsoft Surface Perfect For Hospitals?

It’s no secret that there are a few tablets that rule the tablet world. There’s the iPad, obviously, and then the Samsung Galaxy 2, and even the Google Nexus 7. And most of these tablets run with either the iOS or Android. Since many apps that physicians are probably using run with one of these two systems,

However, Microsoft’s attempt to jump into the tablet marketplace might just be a game-changer, and app developers may want to consider it. With the announcement that the Surface, the tablet created by Microsoft, will be shipping out with the new Windows 8 OS. And according to HIStalk Mobile, this might be the perfect tablet for hospitals. Here are a few of the reasons listed:

  • Microsoft is the first company to offer a tablet and laptop that have identical operating systems.  This will “reduce the learning curve, and thus the productivity loss, of a first-time tablet user.”
  • The Surface will be able to run Windows 8 Pro, which means it has the capability of running PC-based software without Citrix or VMware connection. This is the first tablet that can do this, so EMR software, barcode scanner drivers, and more can be used directly from the tablet.

I’ll admit, when my husband and I were looking at tablets a few weeks ago, we were very tempted by the Surface, but decided against it, mainly because of the lack of apps available. The article points out that this may not be the tablet “end-users would pick for themselves,” which I agree with. However, because of all the features, and its capability run EMR software, I think it’s definitely going to be a big competitor for physicians and hospitals to use. I’d love to see more apps for patients to be developed for it as well. I think that when that starts happening, Microsoft will really have secured a permanent spot in the tablet marketplace, especially for people wanting to use it for health-related purposes.

It will be interesting to see if it is as successful as anticipated with hospitals. I think for those that may not have gotten tablets because they are nervous about trying out the iOS or Android systems, it will be a tempting offering, especially if they already know and understand Microsoft.

January 28, 2013 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

The Problem I See with Home Health Monitoring

When I was writing my post about this mHealth infographic, the thought came to me about why I’ve never felt truly comfortable with the idea of Home Health Monitoring (some might call it the Patient Centered Medical Home). I think the problem I see lies in our ambitious goals of what we monitor at home.

As I said a bit in the linked posts, many doctors love the idea of a patient tracking their health information, but their also extremely scared about how they’re going to deal with all of the data coming at them. There are exceptions to this rule, but most doctors don’t usually get a whole bunch of data a patients collected that they have to incorporate into the visit. Sure, a physician treating diabetes will often get a stack of food journals and blood sugar levels. However, most doctors are trained to get the data they need on their own.

I believe this is the real challenge with home health monitoring. In far too many cases I’ve seen mHealth apps that are trying to monitor too much data. Sure, I think it’s great to be ambitious and I think it’s even better to collect as much data as we can. Long term I think that patient collected healthcare data is going to be essential to providing great healthcare. Although, in the short term if we want to break most physicians into Home Health Monitoring, then I think we need to be a little less ambitious and more targeted.

The post mentioned above highlights some things that I don’t think any doctors would be overwhelmed with if they received this information: weight, blood sugar, and vital signs. I’m sure we could add to this list, but a lot can be learned from just these elements. Sure, bringing in full on food journals, sleep data, walking data, exercise data, EKG data, etc etc etc could be useful to a doctor. However, in our current state if you bring all of that data to the doctor you’re likely going to overwhelm them and they won’t know what to do.

I can’t wait for the day we have Smart EMR software that can take the volume of patient collected data and make it actionable for the doctor. Unfortunately, we’re not there yet. Until then, maybe we need to focus our Home Health Monitoring into bit size chunks that doctors can easily digest and actually use.

April 27, 2012 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

mobileStorm Launches First HIPAA-Compliant, Cloud-based mHealth Communication Platform; Announces Humana as a Beta Client

So I don’t usually like posting full press releases, but this one is significant enough all by itself that I feel like it can stand on it’s own feet.  It does have huge implications though so I may very well write something more on it later.

mobileStorm, an 11-year veteran of mobile messaging, announces “mobileStorm for Healthcare,” a patent-pending platform for Healthcare Payers, Providers, Software Solutions and Mobile App Developers, enabling the secure sending of PHI to smart phones.

San Diego, CA, May 11, 2011 – mobileStorm, Inc. (www.mobilestorm.com) announced today at the WLSA Convergence Summit the official release of “mobileStorm for Healthcare,” a secure mobile messaging platform that allows HIPAA-compliant transmission of PHI (Protected Health Information) to members and patients via mobile devices and smart phones.  mobileStorm has developed this capability in response to the healthcare industry’s need to control escalating expenses in the U.S., which totaled $2.5 trillion, or 17.3% of our national GDP, in 2009 alone. Recent widespread technological adoptions such as EMRs (Electronic Medical Records) are assisting healthcare organizations by bringing their processes into the modern age. The mobileStorm for Healthcare platform can “mobile-enable” any system. The communication tools that mobileStorm provides improve the efficiency of treatment and improve the outcomes for providers, while reducing costs to the health plans through lower utilization.  The key to reducing utilization is through adoption of wellness programs and prescription adherence.

mobileStorm for Healthcare is a straightforward solution, allowing any developer or IT department to integrate with the mobileStorm for Healthcare API (Application Programming Interface) which can power secure communication between systems such as EHR, EMR, and disease/appointment management tools. The API automates the delivery of AppMail™ messages which utilize AES-256 encryption. AppMail™ can deliver individual health notifications (presentable HTML or plain text) in a one-to-one or one-to-many fashion. In addition, the API delivers real-time analytics on important metrics such as who has read a message and for how long. AppMail™ is delivered to a secure inbox that can quickly be created using mobileStorm for Healthcare’s SDK (Software Development Kit).

The API also enables transmission of Push Notifications and SMS messages in order to utilize cross-channel communication strategies that drive higher response rates. mobileStorm for Healthcare takes a member-centric approach by allowing people to log into any web-connected device containing the organization’s mobile app or mobile site and securely access their inboxes and PHI messages. For organizations without a mobile app or site, mobileStorm offers custom solutions.

“We have been providing communication solutions for over 11 years and in the healthcare vertical for the last three years. We firmly believe that mHealth technology represents the most important social, cultural, and business impact that mobile technology has produced to date,” said Jared Reitzin, Founder & CEO of mobileStorm. “As a Communication Service Provider (CSP), we have worked with thousands of clients in hundreds of different industries which has given us a unique perspective of how mobile affects an individual’s behavior. All of us are patients as well as members, so it’s exciting to see the healthcare industry realize the massive impact that mobile can have on our behavior.”

As part of the official launch of mobileStorm for Healthcare, Humana has agreed to become a Beta customer in order to strengthen their efforts to help Humana members achieve lifelong well-being. Christopher Nicholson, Humana’s director of strategic communications, says “Humana is excited about the messaging capabilities that the secure mobile messaging center will bring us.  This partnership will allow us to deliver on multi-channel goals where we have not had a solution in the past. The ability to reach members ‘where they are’ with relevant, personalized and proactive communications is critically important.  mobileStorm is a wonderful mHealth vendor who truly wants to help us succeed.”

Mr. Reitzin continues, “mobileStorm for Healthcare represents the culmination of our experience, and we are confident that it is the most advanced HIPAA-compliant mobile platform available. Our company’s mission is to help our clients communicate with as much relevancy as possible, and with this new offering, I believe we are one step closer to completing our mission.”

mobileStorm for Healthcare is being unveiled and demonstrated at the WLSA Convergence Summit in San Diego, California, on May 12, 2011.  For more information on this event or to schedule a meeting with a mobileStorm representative, visit www.mobilestorm.com/wlsa.

To find out more about mobileStorm’s patent-pending mHealth platform or HIPAA compliance, which will be complete in June 2011, please visit www.mobilestorm.com/healthcare.

About mobileStorm

Based in Los Angeles, California, with more than a decade of email and mobile messaging experience, mobileStorm has delivered billions of messages on behalf of thousands of premier customers such as Humana, NASCAR, American Idol, Kaiser Permanente, and Ashley Furniture HomeStore. As a Communication Service Provider (CSP), mobileStorm’s mission is to help companies communicate with as much relevancy as possible, allowing everyone to win, from the ISP or carrier who delivers a message to the consumer who desperately wants to engage with content that matters. mobileStorm backs up their web-based technology with expert advice and legendary customer service that drives ROI for its customers.

About Humana

Humana Inc., headquartered in Louisville, Kentucky, is one of the nation’s largest publicly traded health and supplemental benefits companies, with approximately 10.2 million medical members, 7.1 million specialty members, and operates more than 300 medical centers and 260 worksite medical facilities. Humana is a full-service benefits and well-being solutions company, offering a wide array of health, pharmacy and supplemental benefit plans for employer groups, government programs and individuals, as well as primary and workplace care through its medical centers and worksite medical facilities.

Over its 50-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio.

May 27, 2011 I Written By

Policy Workshop for Smartphones and Other Mobile Devices in Healthcare

Here is the information about this upcoming workshop:

As hospitals, clinics, and doctors’ offices struggle with questions related to the use of mobile devices, mHealth Initiative offers a one-day policy working session:

Policy Workshop for Smartphones  and Other Mobile Devices in Healthcare

10 am – 4 pm – June 21, 2011 – Boston, MA

This is a hands-on workshop in which participants will share their concerns, experiences, and plans for addressing the issues of practical implementation and integration of mobile phones, tablets, and other mDevices in the healthcare setting. The emphasis will be on practical approaches and actual experiences. Topics will include:

* Under what conditions should clinicians’ use of mDevices (smartphones, tablets, etc.) be encouraged? (Addressing such issues as benefits, ownership, and personal use)

* Should specific devices/apps be recommended or mandated?  Should others be banned?  Who makes these decisions? What needs to be done to create an inventory?

* How can security and privacy measures be established?  How can you guarantee HIPAA compliance? What must be done and what is optional?

* What policies need to be implemented?

* How should new ways of patient communication be managed?

* How can new communication systems be used for marketing provider services?

* What can be done to integrate mHealth applications into your HIS/EMR system?

* Other issues raised by registrants.

Workshop Details

Date: Tuesday, June 21, 2011, 10 am to 4 pm. Sponsor: mHealth Initiative

Workshop chair: C. Peter Waegemann, President, mHealth Initiative

Where:  Fisher College, 118 Beacon Street, 4th Floor, Room 41, Boston, MA. Parking available at Boston Common Garage. There are a number of nearby hotels. Lunch not included but available at college cafeteria.

Fee: $99 per person. Space is limited. Register here.

Who Should Attend?

*  C-level executives and their representatives

*  HIM specialists

*  Privacy officers

*  Physicians, nurses, and other healthcare professionals

*  HIT managers

*  Others concerned with mHealth implementation

For more information: Claudia Tessier at claudia@mobih.org or 617-816-7513

With the future of mHealth being extremely bright, but somewhat uncertain in terms of regulation this should be a very interesting workshop.

May 17, 2011 I Written By